Become a Mystery Shopper

 

We are committed to putting our customers first and we need our residents and leaseholders to test the services we provide to ensure the services we provide meet our Customer Care Standards we promise to deliver in our Customer Care Charter.

Why become a Mystery Shopper?

  • To help improve the services we offer
  • To identify good and bad practice
  • To get involved in your community
  • Free training and support
  • It is fun and interesting
  • No one understands the service we deliver like the customers who use it.

The feedback from our Mystery Shops are regularly reported through our Homefront Magazine.

If you would like some more information or are interested in our Mystery Shopping Programme please contact our Customer Care Team on Freephone 0800 195 5552 , from your mobile on 020 8915 2000 or email lisa.goldstone@suttonhousingpartnership.org.uk|