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Put Something Right

If someone has impressed you in delivering a service, we would love to hear from you to pass on your thanks and promote excellent customer service. We also want to know if you have a comment or suggestion about how we could improve services.

If you have a compliment or suggestion, please email us: customercare@suttonhousingpartnership.org.uk

If you are not happy with the service we have delivered, let us know and we will try to fix what has gone wrong.

  • Email us at complaints@suttonhousingpartnership.org.uk
  • Call and ask to speak to the Customer Resolutions Team on 020 8915 2000
  • Write to us: Customer Resolutions Team, Sutton Housing Partnership, Sutton Gate, 1 Carshalton Road, Sutton, Surrey, SM1 4LE
 

Help in making a complaint
If you have a problem in making a complaint, a friend, relative, Councillor or a Member of Parliament may be able to help. You may also be eligible to receive help from an independent agency. One organisation providing this type of help is Advocacy Partners. This organisation employs experienced staff who will be able to represent your views and help you deal with a specific complaint.

 

 

Contact us:

Sutton Housing Partnership, Sutton Gate, 1 Carshalton Road, Sutton, Surrey, SM1 4LE

By telephone 020 8915 2000 between 8:45am and 5pm, Monday to Friday

By fax on 0208 915 2240

Our 'out of hours' emergency number is 020 8770 5000

 

 

 

 
Last Updated: Friday 11 November 2016