You will be aware that buying your home on a leasehold basis means that we continue to provide work and services to the structure and common areas of your block or estate. As an owner you are expected to pay a service charge to meet your share of the cost of these items. The level and type of services and work carried out will vary depending on where you live and the type of property you live in. The services described below will only apply to you if they are referred to in your lease.

• What share do you pay?

• Estimated Service Charge

• Day to Day Repairs

• District Heating and Bulk Gas Supply

• District Heating

• Bulk Gas Supply

• Caretaking and Cleaning

• Grounds Maintenance

• Communal Electricity

• Insurance

• Management and Administration

• Service Charge Invoices

• How to Pay

• Actual Service Charge

• Actual Credits

• Actual Invoices

• If you disagree with your invoice

   

   

Statement of Account

We will give you the statement of account at least twice a year. You may ask us for a copy at any other time.