Following your recent Customer Service Excellence Review visit, I am pleased to inform you that the service described was found as continuing to meet the Customer service Excellence Standard and if you click here| you will find a copy of your report.
I would like to take this opportunity to congratulate you on continuing to demonstrate compliance with Customer Service Excellence.
Lindsay Campbell
Systems & Services CertificationCustomer Support Administrator
CSE and Charter Mark Administrator
Posted on Tuesday 7th December 2010