Feedback

Positive Praise!

 

The domestic Violence floating support service is regularly evaluated by its service users, and of the 84 evaluation slips received to date, 99% of the feedback provided was positive.

 

 

Comments received about the service include the following: 

"The Domestic Violence Floating Support Service has exceeded my expectations; I just didn’t know that such a service existed. I was having a difficult time accessing housing and I believe that it was not for the service that I would have remained in my abusive home."

"The Domestic Violence Floating Support Service has really helped me a lot. The service is very good and it has really helped both my son and I to move on with our lives." 

"The Domestic Violence Floating Support service has helped me to come to terms with what happened to me."

"The Domestic Violence Floating Support service has been great helping me organise home security and putting me in touch with all the help I can get from the courts and the police."

"I found the officer to be knowledgeable and professional and I had excellent access to the service, which also helped me to maximise my benefits."

"The Domestic Violence Floating Support Service has given me a fresh start and has helped both my daughter and I to put things behind me."

"I am hard of hearing and the support that I received from the service was excellent as it was able to deal effectively with my special needs. In particular, I find it difficult to use the phones and the officer helped me to make essential calls as well as to set up a system that I could continue communicating with other organisations by myself, through text messaging." 

"I experienced horrific domestic abuse but despite this the organisations that I approached for help sent me back to my abusive home. I found out about the Domestic Violence Floating Support Service just by chance and not only did the service ensure that I received appropriate support, I believe that the service may have saved my life."

"The service is excellent as it is not just an officer doing her job; you are treated like a person and you know that someone really cares about your safety.   I was told clearly what help the service could provide to me and that was exactly the service that I got. It’s excellent."

"The service is second to none."