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Neighbourhood Managers

Neighbourhood Managers manage an area of housing, deal with issues, enforcement of tenancy conditions, and give advice and information. When you contact us, please briefly explain what you want to discuss, and you will be put through to someone who can help.

To find out who the Neighbourhood Manager is for your property, please click here or call us on 020 8915 2000 (call charges may vary depending on your network), or e-mail us at

Neighbourhood Managers can give information regarding matters concerning your tenancy and the area that you live in.

  • Signing up for a new tenancy
  • Changes to a tenancy
  • The tenancy conditions
  • Residents' Associations
  • Support for tenants
  • Problems with neighbours
  • Anti social behaviour
  • Information regarding pets, parking, gardens, cleaning
  • Ending a tenancy
  • Vandalism & graffiti
  • Introductory Tenancies
  • Involvement in community events.

To report a repair, please click on 'Log a Repair' link on the menu on the left. If you have a query about a repair or are unhappy with about the service please call Customer Care on 020 8915 2000. 






Last Updated: Wednesday 08 March 2017