What is Sheltered Housing?
Sheltered housing is accommodation which has been designed
primarily for older people who are able to live on their own
but may require some support to help maintain their tenancy.
This support is provided by specialist sheltered housing staff.
The sheltered housing schemes have sheltered housing officers
and an alarm call system that is linked to a Call Centre.
They also have communal lounges and planned social events
to suit the wishes of the tenants.
What services do we provide?
Sheltered Housing Officers provide regular welfare checks, as agreed with each tenant, to check on how you are doing and are available to provide information and advice to residents.
This support is normally provided five days a week. We have a menu of housing support options offering residents a choice of support. Tenants can choose which level of support they wish to receive from High / Medium / Low. These levels can be changed
in consultation with the sheltered Hosing Officer to meet the individual needs of our residents.
All schemes has a communal lounge or use of a communal lounge where social events are held. The type of event depends on what residents want and provides residents with the opportunity to meet each other.
There is also a guest room facility at Milton House and Crownbourne Court, both are available to all sheltered residents to hire. For more information please contact your Sheltered Housing Officer.
Click here to view a breakdown of each of the levels.
Policies and Procedures have been developed across the sheltered housing service to ensure that we provide our services in a clear and transparent manner.