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Sheltered Housing

What Services do we provide?

Picture of pupils from Westbourne at Milton HouseIn 2011, a complete review of the sheltered housing services provided by Sutton Housing Partnership was completed. A series of Pilots were run across some of the schemes and they proved very popular with the residents.

After consultation with all sheltered housing residents, Sutton Housing Partnership is now offering all Sheltered Housing tenants a menu model of support levels.  This improved service offers the freedom of choice, tenants can choose which level of support they wish to receive from High, Medium or Low. These levels can  be changed at any point to meet the individual needs of our residents.

To view a breakdown of each of the levels.

Mobile Response Service

The Mobile Response service is now being provided by Eldercare.  For further information please contact Eldercare direct on 01706 228062.

This service aims to enable older people to live independently in their own homes, with the reassurance and knowledge that they can access support that they need. All sheltered housing services are monitored regularly in a variety of ways and service users are encouraged to help us to do this. Visit our Your Voice page to find out more.

Policies and procedures have been developed across the sheltered housing service to ensure that we provide our services in a clear and transparent manner.

Advice on the road from the Age UK Sutton Advice Van

Throughout 2014 Age UK Sutton will be offering advice on the road. The Age UK Sutton Advice Van will be used to reach clients who Age UK Sutton wouldn't normally be able to and bring the advice directly to them. The van will be fully equipped and the advisers will have access to a computer and the internet to answer any questions on the spot . 

Age UK Sutton hope to be able to park the van in the car parks/nearby parking and access the sheltered housing schemes to drop off leaflets/talk to residents etc. 

Find out where and when the Age UK Sutton Advice Van will be stopping near you here. 

For more information on the advice you can contact Age UK Sutton.

Call Age UK Sutton on: 0208 770 4090
Email Age UK Sutton at:
Visit their website at:







Last Updated: Friday 09 January 2015