What Services do we provide?
In 2011, a complete review of the sheltered housing services provided by Sutton Housing Partnership was completed. A series of Pilots were run across some of the schemes and they proved very popular with the residents.
After consultation with all sheltered housing residents, Sutton Housing Partnership is now offering all Sheltered Housing tenants a menu model of support levels. This improved service offers the freedom of choice, tenants can choose which level of support they wish to receive from High, Medium or Low. These levels can be changed at any point to meet the individual needs of our residents.
To view a breakdown of each of the levels.
Mobile Response Service
SHP discontinued this service on Monday 18th November 2013. The Mobile Response service is now being provided by Eldercare. For further information please contact Eldercare direct on 01706 228062.
This service aims to enable older people to live independently in their own homes, with the reassurance and knowledge that they can access support that they need. All sheltered housing services are monitored regularly in a variety of ways and service users are encouraged to help us to do this. Visit our Your Voice page to find out more.
Policies and procedures have been developed across the sheltered housing service to ensure that we provide our services in a clear and transparent manner.