Please click here to view our Tenants' Handbook. If you would like a copy of the handbook sent to you please contact our Customer Care team on 020 8915 2000. The handbook is also available on audio CD and large print. If you require a language translation of any of our documents please contact us on the above number or email: email@example.com
Types of Tenancy
The majority of tenancies managed by Sutton Housing Partnership will be Secure or Introductory Tenancies. Licences and other types of tenancy are granted in some circumstances (see below).
Most tenancies managed on behalf of London Borough of Sutton by Sutton Housing Partnership will be ‘Secure Tenancies’. Secure Tenancies are controlled by legislation detailing the rights and responsibilities of tenants. To view the tenancy conditions click here, or speak to your Neighbourhood Manager for further information.
Where a permanent tenancy is granted to a person who was not already a Secure or Assured Tenant, an Introductory Tenancy will be granted. Introductory Tenancies offer a lower level of security than Secure Tenancies, and last for one year. Providing the tenancy is conducted satisfactorily, the tenancy will become Secure at the end of that period. If a tenant breaks the terms of their agreement by not paying the rent on time or by causing neighbour nuisance for example, the introductory period can be extended or the tenancy ended. Eviction will be pursued as a last resort and only after appropriate support has been offered to the introductory tenant to improve their behaviour. For further information about Introductory Tenancies click here and see also relevant sections in the Secure Tenancy conditions.
Licences and other types of tenancy
Licences are granted for a variety of purposes, such as to persons who qualify under homelessness legislation. Persons who have a licence or other type of tenancy should check the terms of their agreement or contact their Neighbourhood Manager for further information.
If you have any further questions, then please contact us on 020 8915 2000, or you can also speak to your Neighbourhood Manager at your tenancy sign up.