This contract brings together all mechanical services (such as gas, heating, hot water and communal water tanks). Smith & Byford have won this contract, so they will be the company you call for gas servicing appointments and all breakdowns on heating and hot water, even if you are connected to a boilerhouse.
So, if you need to book a gas service, report a fault with heating or hot water or report a gas leak call Smith & Byford directly on Freephone 0800 389 0867.
To report a lack of cold water, call Sutton Housing Partnership on 020 8915 2000.
We also use another company - Gas Advisory Services - to carry out quality control checks on gas servicing.
Last Updated: Thursday 20 February 2014