Access Your MySHP Account


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       Questions? (FAQ)

If you are a SHP main tenant or leaseholder you can:

  • Access your accounts to check your balance or your recent payments
  • View the recent repair history for your property, garage or communal areas
  • Update your details send complaints, enquiries or complaints using on-line forms.

Will the account be secure?

Yes absolutely, your account information will be accessible through a secure site and will be password protected. 

Who can create an account?

SHP main tenants and main leaseholders. You can only have one account per property which must be set up by the main tenant or main leasehold party.

What information will I need to register? 

You will need your:

  • SHP person reference. This can be found on the top of your rent statement (tenants) or service charge statement (leaseholders). 
  • Date of birth
  • Email address

When you register you'll be asked to create a password.

Haven't got your person reference? or call 020 8915 2000 and we'll help you get it.

Last Updated: Friday 30 June 2017