As part of our review, we asked you to tell us your thoughts on our old system of mobile cleaners and residential caretakers and how you felt it could be improved and delivered in a more effective way. You told us that you wanted a more consistent, flexible and reliable service on your estates.  You also told us that you wanted neighbourhoods that you could be even more proud of.

Our new Estatecare team will continue to keep your estates clean and tidy, delivering the services you expect. Look out for your Estatecare brochure in our next issue of Homefront. Click here to find out more.

National Customer Service Week - A Success!
Sutton Housing Partnership (SHP) celebrated National Customer Service Week, 6-10 October 2008, with a host of exciting events and activities for both residents and staff. The special week, supported by the Institute of Customer Service, was aimed at raising awareness of the important role customer service professionals play within their organisation. Read more here

SHP appoints new Board Chair and Vice Chair
Following a decision at the Sutton Housing Partnership Board meeting, held on 1^st October, we are pleased to announce the appointment of Findlay Macpherson as our new Board Chair and Mike Davis as our new Board Vice Chair. Read more here