Neighbourhood services

We are responsible for making sure our neighbourhoods are safe, secure and well maintained. This means dealing with anti-social behaviour, carrying out communal repairs, caretaking and maintaining the communal areas of many of our neighbourhoods.

Estate Inspections 

We routinely carry out estate inspections. This is an opportunity for SHP and residents to identify and monitor:

  • health and safety issues
  • communal repairs
  • improvements to the area
  • performance of estate services such as cleaning and caretaking
  • issues such as fly-tipping and parking.

If you would like to join an inspection you can find out where and when they are taking place in our community events calendar or by emailing us.


Caretakers work between 8am and 4pm Monday to Friday. Caretaking schedules vary according location, day-to-day conditions, priorities and seasonal demands.

Grounds Maintenance 

Our grounds maintenance service covers a range of activities including:

  • horticulture
  • maintaining communal trees
  • cutting grass
  • clearing leaves
  • maintaining shrub beds.

Our contractor, Glendale's does most of this work for SHP alongside our estate services team. They work to agreed schedules and priorities.