Christmas opening hours

Our offices and phone lines will be closed on Christmas Day, Boxing Day and New Year's Day. Our Sutton Gate reception will close at 3:30pm on Christmas Eve. 

Normal hours will return from 2 January. Our full Christmas opening hours are:

  • Monday 24 - 8:45am - 3:30pm
  • Tuesday 25 - CLOSED
  • Wednesday 26 - CLOSED
  • Thursday 27 - 8:45am - 5pm
  • Friday 28 - 8:45am - 5pm
  • Monday 31 - 8:45am - 5pm
  • Tuesday 1 - CLOSED
  • Wednesday 2 - 8:45am - 5pm

Don't forget - you can register for an online account to make payments, manage your account and request services throughout the festive period. 

If you need to report an emergency repair over the festive period, please call 020 8770 5000.

Happy Christmas and a merry new year from everyone at Sutton Housing Partnership! 

Disruption to repairs scheduling

We are currently experiencing some disruption to our repairs scheduling due to the O2 mobile network failure.

The devices our Mears repairs operatives use to receive information about their appointments rely on internet data provided by mobile phone network O2, which is experiencing national network failure.

This may cause some delays to repairs appointments. We are working to make sure operatives receive the information they need in another way and appointments go ahead as planned.

If you have a repair scheduled today and have any concerns please call us on 0208 915 2000 and selection option 1 for repairs.


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New community orchard for St Helier

Students from Tweedale Primary School joined forces with councillors, staff from Sutton Council and the David Weir Leisure Centre to plant St Helier’s first community orchard on Thursday 22 November.

The orchard, on the St Helier Open Space near Tweeddale Road, contains 12 mature fruit trees and numerous saplings which will continue to grow for future generations. Residents will  now be able to enjoy watching the orchard grow, as well as picking their own healthy snacks.

The project has been funded by the St Helier, The Wandle and The Wrythe Local Committee, which previously funded the outdoor gym on the St Helier open space. The committee supports projects proposed by local residents to improve the area and strengthen St Helier’s community.

Cllr Jean Crossby, councillor for St Helier ward, named the orchard ‘The St Helier and Tweeddale Orchard’ in recognition of the hard working students who helped plant the trees.

“I’m thrilled to support this new orchard, helping to make St Helier a healthier, more sustainable place to live. It was wonderful to see the Tweedale students working alongside local councillors and staff from the David Weir Leisure Centre to get the trees planted. Events like this really show what we can achieve as a community,” says Cllr Crossby

For more information on what your Local Committee does and how you could get involved click here.

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Table of tree planting photos
Group shot of children planting trees Councillors Crossby and Moral at tree planting
Staff explaining how to plant trees to school children School children planting trees at St Helier



SFTRA General Meeting cancelled

Please note that the SFTRA General Meeting on 22 November has been cancelled. 

The meeting will be rearranged in the new year to allow as many residents as possible to attend. 

Sutton Federation of Tenant & Resident Associations (SFTRA) is made up of residents who want to be more involved in how their homes are managed.

The group includes tenants, leaseholders, freeholders and others who volunteer their time to work for improvements to the quality of the service provided; taking up issues on behalf of individual residents and provide support for residents' associations.

General Meetings are open to all resident groups and any resident who wants to attend. SFTRA provides speakers at most meetings – recent subjects have included how to get access to funding, recycling initiatives and anti-social behaviour. 

Please check their website for more information:

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Selling your flat? Sell to us!

Sutton Housing Partnership is working with Sutton Council to increase the number of council owned homes in the borough. We've already bought back over 50 properties and we're looking for more!

Our 'buy backs' scheme was launched in October 2017 and to date we've brought back more than 50 properties - meaning 50 more families have a home in the borough.

If you own a flat managed by SHP, we may be interested in buying the property back from you at full market value. We are particularly interested in one and two bedroom flats, but will consider some three bedroom flats.

The process is straightforward and you won't have to pay estate agent or valuation fees, just your own legal fees.

If you are interested in the scheme or would like more information, please complete this short form or call the Home Ownership Team on 0208 915 2020.


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