News & Events

Check your dryer - avoid a fire

Nearly one fire a day in London involves white goods such as dishwashers, washing machines, tumble dryers, fridges and freezers. There are some simple things you can do to make yourself safer:

If your white goods start making a strange noise, don't ignore it!

If you suspect there might be a problem, always unplug it and contact the manufacturer or a qualified repair technician.

Check your appliances haven't been recalled

You can also register your appliance here

By registering, you'll be informed if the manufacturers identify any issues with the product you have bought.

You can also check the Government’s product recall site the manufacturer's website, or

Most fires, where white goods are the source of ignition, are not down to human factors but are caused by faults beyond the control of the householder. The most important thing you can do to make sure you're safe is to regularly check your appliances.

Always keep your white goods in a safe place out of the way.

Don't be tempted to put that freezer in the hallway - if a fire does break out in your home, you need all escape routes to be clear.

Fit and check smoke alarms When our Housing Managers carry our home visits to our tenants homes they will always consider health and safety in the home, especially fire safety. If they have a concern they will advise the tenant of a Home Safety Fire Visit referral to the London Fire Brigade. The LFB will then visit to ensure appropriate fire safety measures, such as smoke detectors are in place.

For more about fire safety go to:

Community Walkabout - Clockhouse

Join our team including SHP's Chief Executive, your Neighbourhood and Estate Managers and our repairs contractor Mears on a community walkabout on the Clockhouse estate.

This is an opportunity to tell us what would make you community a better place to live and how we can work together to achieve this. 

Clockhouse Community Walkabout flyer [pdf] 199KB

When: 15th March 2018, 3:30 to 5:50pm

Where: Information Centre, Hillcrest Parade, Coulsden, Surrey, CR5 2PS



Steve Tucker Appointed Managing Director of Sutton Housing Partnership

Picture of Steve Tucker Chief Executive of Sutton Housing Partnership Sutton Housing Partnership has today (14 February 2018) announced the appointment of Steve Tucker as its Managing Director.

Steve had been the interim Chief Executive since November 2016. His appointment this week follows a period of rapid change and progress for SHP during which resident facing services have been revitalised, overhead costs reduced and a strong partnership formed with residents and Sutton Council.

Chair of the SHP Board of Directors Peter Walters said: “Steve has many years experience in strategic leadership within Housing Associations and local authorities.

“His appointment is a key step in ensuring that SHP has the strategic leadership team required to build trust and confidence in services for tenants and leaseholders and to make a success of the Housing Revenue Account in order to deliver more local homes”.  

Steve Tucker said: “I am really pleased to be appointed as Managing Director of SHP and to be leading such a talented and committed team.

“This is a great opportunity to transform services and communities for the better and to make a difference to where people live. We will work closely with residents to deliver their priorities and with the Council on making Sutton a great place for our residents to live successful lives”.

SHP Enquiries

020 8915 2000

Chief Executive and Board Member Question Time - 7th Feb

Sutton Housing Partnership is transforming services to put residents at the centre of what we do. SHP wants the resident voice to be heard at SHP Board meetings. 

We are reviewing how we run Board meetings to now contain a Question & Answer Session to allow residents to ask questions directly to the Chief Executive, the Executive Team and the Board of Directors. Steve will assign an allotted session of time after his Chief Executive report for any questions that residents feel they wish to ask. The Board meeting is public so you are welcome to stay for the remainder, however, are not obliged to stay for the entire meeting. The Board Agenda and papers are now available on the website and we ask that any questions are sent 48 hours in advance of the meeting so you can do this by emailing

As well as the Question & Answer session we will be launching a surgery before the Board meeting to allow residents to discuss issues and ask questions to the Key officers. This surgery will include officers from:

●      Estate Services

●      Repairs and Maintenance

●      Tenancy management including anti-social behaviour

●      Home Ownership Services

This drop-in will be open from 6pm and will finish at 7pm when all residents will be welcomed into the Board Room for the main Board meeting.

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