News & Events

Neighbourhood Inspection - Wrythe Lane - 11/12/2017 10am

This is an opportunity for SHP and residents to identify and monitor 
  • health and safety issues
  • communal repairs
  • improvements to the area
  • performance of estate services such as cleaning and caretaking
  • issues such as fly-tipping and parking

If you would like to join an inspection come along

SHP successfully tackles unlawful alterations



Following our recent investigation into unlawful alterations, two leaseholders have fully cooperated with SHP to convert their properties back to single homes, having been found to have breached their lease by letting rooms out separately.

Having undertaken the required works - including removing locks off of separate bedroom doors – both properties have been inspected by SHP surveyors to confirm that they once again conform to their lease and fire standards.

Two other landlords are facing the possibility of being served with injunctions, with a court date set should they still fail to comply with their lease and fire safety standards.

Nine others have been given 28 days to make the relevant changes to their property to avoid further legal action.

Are you a leaseholder? Remember, as per the terms of your lease, you must:

  • seek consent from SHP before you sublet your property
  • maintain your property as a single household home at all times
  • seek consent to make alterations to your property such as fitting new kitchens and bathrooms, removing internal doors etc. 

SHP will always:

  • refuse permission to convert a leasehold flat into more than a single private residence, i.e. a ‘House in Multiple Occupation’ (HMO)
  • use its legal powers (through the council) to forfeit a lease if a leaseholder has sub-divided their flat and does not restore it to a single home.

For more information, or to report a concern regarding a potential HMO, email our Home Ownership Services Team:

Sign up to your account and win a Apple Ipad mini 4

Every resident who is registered on our new website by 31st March 2018, will be entered into a draw to win an Apple iPad mini 4.

If you're already registered, all you will need to do is login in once between now and the end of March in order to be eligible.  The lucky winner will be notified in April 2018*

*for accounts in debt, the equivalent amount will be credited to your rent or service charge account.


Terms & Conditions

1.     To be entered into the prize draw, you must have an active and valid online account with

2.     You must be a current tenant or leaseholder of a property managed by Sutton Housing Partnership as at 31st March 2018.

3.     Only one entry per account will be entered into the prize draw.

4.     Entry is free.

5.     For accounts in debt, the equivalent amount will be credited to your rent or service charge account.

6.     The start date of the prize draw is 8th December 2018 at 9am. Any logins before this date will be discounted. 

7.     The end date of the prize draw is 31st March 2018 at 9am. Any logins or registrations after this date will be discounted. 

8.     One account / winner will be drawn at random.

9.     The prize draw is for an Apple iPad mini 4 Wi-Fi 128GB - Silver, unless the winning account is in debt the account will be credited the RRP as at 08/12/17 of £419.00.

10.  The winning account must hold correct and up to date contact information.

11.  The winner will be contacted by telephone or email to arrange collection.

12.  If the winner does not respond to our telephone call or email within 5 working days, the prize will be render invalid and another random winner / account will be drawn. 

13.  Sutton Housing Partnership reserves the right to amend these terms and conditions at any time. Any amended terms and conditions will be updated on this page.

New Home Ownership Services Team launched

At an open meeting for all leaseholders hosted by the Sutton Leaseholders Association, SHP launched it’s new Home Ownership Services Team.

Staff from the new team and over 20 leaseholders met on 21st November to discuss priorities for improvement in the months ahead.

The team has been set up to improve the quality of service we provide, bringing together the full range of leasehold related functions, including:

  • All leasehold and freehold related billing and charges
  • Consultation with leaseholders in relation to major works
  • Lease assignments, pre-assignment enquiries, and enforcement of rules and regulations
  • Right to Buy applications and enquiries
  • Garage management and income collection.

There is a new direct dial number for the Home Ownership Services Team that leaseholders can use to call the team direct:  0208 915 2020.

Leaseholders can of course still use the 0208 915 2000 number and there is now an option (3) for callers to reach the Home Ownership Services Team.

Beverley Brigden, Secretary of the Sutton Leaseholders Association said, "I personally found it a positive meeting and left feeling that SHP/SLA are moving forward to an improved service."

For more information about the services SHP offers to our leaseholders, email our Home Ownership Services Team: or visiting our Home Owners page

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