News — articles for February 2018

Community Walkabout - Clockhouse

Join our team including SHP's Chief Executive, your Neighbourhood and Estate Managers and our repairs contractor Mears on a community walkabout on the Clockhouse estate.

This is an opportunity to tell us what would make you community a better place to live and how we can work together to achieve this. 

Clockhouse Community Walkabout flyer [pdf] 199KB

When: 15th March 2018, 3:30 to 5:50pm

Where: Information Centre, Hillcrest Parade, Coulsden, Surrey, CR5 2PS



Steve Tucker Appointed Managing Director of Sutton Housing Partnership

Picture of Steve Tucker Chief Executive of Sutton Housing Partnership Sutton Housing Partnership has today (14 February 2018) announced the appointment of Steve Tucker as its Managing Director.

Steve had been the interim Chief Executive since November 2016. His appointment this week follows a period of rapid change and progress for SHP during which resident facing services have been revitalised, overhead costs reduced and a strong partnership formed with residents and Sutton Council.

Chair of the SHP Board of Directors Peter Walters said: “Steve has many years experience in strategic leadership within Housing Associations and local authorities.

“His appointment is a key step in ensuring that SHP has the strategic leadership team required to build trust and confidence in services for tenants and leaseholders and to make a success of the Housing Revenue Account in order to deliver more local homes”.  

Steve Tucker said: “I am really pleased to be appointed as Managing Director of SHP and to be leading such a talented and committed team.

“This is a great opportunity to transform services and communities for the better and to make a difference to where people live. We will work closely with residents to deliver their priorities and with the Council on making Sutton a great place for our residents to live successful lives”.

SHP Enquiries

020 8915 2000

SHP reduces the cost of repairing empty properties

SHP has recently initiated a project to improve the quality of our overall repairs service, increase customer satisfaction, and also reduce the costs of running the service.

Following improvements, we have reduced the average cost to repair each empty property from £4,764 in July 2017, to £2,426 in November 2017.

These savings allow us to protect front-line housing services, ensuring we can deliver quality homes and safe neighbourhoods for those in need of social housing in Sutton.

Meanwhile, new tenant satisfaction with the condition of their property remains above 96% since April 2017, which means we continue to deliver the quality homes residents expect.

Where properties are left in an unacceptable condition by an outgoing tenant, or items and rubbish are left in the property or garden, SHP will charge the full cost of repairs or removal to the former resident.