Tenants are urged to ensure they get their annual gas boiler check when requested.
Our main contractor for gas safety and pipework is Smith & Byford and they service over 5,500 properties every year.
They are contacting tenants on our behalf to carry out the free annual safety check to ensure you and your family remain safe. The engineers will also provide you with a copy of the safety certificate.
Even if you do not have any gas appliances but have a gas meter, they must check the pipework and its connections.
It is essential that you allow our contractor into your home as failure to do so will be a breach of your tenancy agreement.
If we need to apply for a court order to gain entry to your home, we will ask the court to make an order that you pay our legal costs.
Wherever possible we want to avoid this and ask you that you please work with us to arrange access for these important works.
If you have received an appointment time and need to rearrange, please contact Smith & Byford on 0800 389 0867 or 020 8722 3425.