Important notice: Payment machine closing 10 December
From 10 December 2019, the payment machine at Sutton Council will no longer be available as a way to pay your rent.
The other way to pay is by setting up a Direct Debit or Standing Order which makes sure your rent is paid automatically.
Most people decide that Direct Debit is the easiest way to pay but you can pay online, on the phone, through your bank, and in person too.
If you need help with deciding on any of these options, please call your Housing Manager direct or contact our Customer Services Team on 0208 915 2000.
Easy ways to pay:
- By Direct Debit
Provide your bank details, choose when we collect the money (1st, 10th, 20th or 28th of the month, fortnightly or weekly). Then we collect. Contact Us to set one up.
- By Standing Order
Download a standing order form. SHP Standing-Order-Mandate.pdf [pdf] 67KB. Complete it and give it to your bank. They'll then pay us.
Other ways to pay:
- Pay online
Available 24/7 via London Borough of Sutton Website. You'll need your debit or credit card and pay reference number
- Through your bank
Whether it’s through online banking or a branch, make sure to use the information below.
Sort code: 30-80-12
Account number: 13740960
Your reference: (you need to quote any reference number on your bill)
- Pay in person
You can pay in cash at the Lloyd’s Bank branch on Sutton High Street.
- By phone
Available 24/7. Call 0208 770 7887 and follow the instructions. You'll need your debit or credit card and pay reference number.