Stay safe from COVID-19 scams | News

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Stay safe from COVID-19 scams

We all need to be on our guard against scammers who are trying to take advantage of the COVID-19 (Coronavirus) outbreak.

Be aware of people offering or selling:

  • Virus testing kits - these are only offered by NHS
  • Vaccines or miracle cures
  • Overpriced or fake goods
  • Shopping or medication collection services
  • Home decontamination services

Fraudsters are also sending out phishing emails and texts to trick people into revealing sensitive personal and financial details. Examples include a text to say
the UK Government has issued a payment to you with a scam link to click.

Protect yourself and others:

  • Don't be rushed into making a decision.
  • Don't click on the links or attachments in suspicious emails. Never respond to unsolicited messages or calls that ask for personal or financial details.
  • Don't assume everyone is genuine. It's okay to reject, refuse or ignore any requests.
  • If someone claims to represent a charity, ask them for ID. Be suspicious of requests for money up front.
  • Check with family and friends before accepting offers of help if you're unsure.

For advice on scams call the Citizens Advice Consumer Helpline on 0808 223 11 33.

To report a scam call Action Fraud on 0300 123 2040. Contact your bank if you think you have been scammed. To learn more about the different types of scams visit
Friends Against Scams.