Wednesday 7 October marks Housing Day, a 24-hour social media event celebrating the positive impact of social housing, but also ensuring that the voices of residents and leaseholders are heard.
This year the theme is ‘the importance of home’. During the day we will be promoting stories of how our residents have been supported by their Area Housing Managers and how our staff have gone above and beyond during COVID-19 (Coronavirus), in particular during the peak of the pandemic when many of our vulnerable residents required support during lockdown.
Our Independent Living Service (ILS) supported many residents by ensuring they had food supplies and medication, either through food parcels or shoppers. Many referrals were made to Age UK and the Sutton Hub which our Repairs Team helped to deliver to our residents.
One of our Housing Managers supported a resident that had received a refusal letter for benefits, by advising they book an appointment for supporting information, also providing information on current stats of benefit awards delays. The resident who was helped, replied, ‘Thank you. It’s good to see something like this because it helps, thank you again!’
Steve Tucker, Managing Director of Sutton Housing Partnership said;
‘The last year has brought with it immense challenges but also lots of examples of how important home is. Housing Day serves as a reminder to residents, staff and our wider community in Sutton of the importance of creating safe and supportive environments, both for our residents and our staff. I want to say a very special thank you to those who have gone above and beyond to support residents with extra support needs, your commitment is truly appreciated.’
Remember to check our social media to read how our residents were supported - you can also actively get involved by telling your own stories during lockdown including the hashtag #HousingDay. Alternatively, you can share your stories and any photographs by emailing us.