Sutton Connect

Sutton Connect provides targeted housing support for people aged 55 or over who are residents of the London Borough of Sutton.

How Sutton Connect helps residents

Sutton Connect helps residents:

  • develop skills to enable them to sustain their accommodation
  • live in independent living housing for as long as possible
  • access and engage with services and activities that aid independence.

What the service provides

The service will:

  • provide support to help you with your tenancy
  • improve your health and well-being
  • maximise your income and support with any debt
  • participate and reduce loneliness and isolation
  • help you learn new skills
  • enable you to remain living independently.

Who is eligible for Sutton Connect

To be eligible for the service a resident needs to be:

  • aged 55 years or over (unless there are exceptional circumstances)
  • a resident of the London Borough of Sutton
  • in need of support to sustain their accommodation.

Making requests or referrals to Sutton Connect

  • If you are a resident or an external organisation you can make a referral to Sutton Connect by completing the Sutton Connect Referral Form (PDF, 126KB), and returning it by email to or by calling 07794 334 425 or 020 8915 2000.
  • After your request or referral has been received, we will review it and get in contact with you within five days. This will be followed by a face-to-face needs assessment within 10 days if the referral is approved.
  • If the request or referral is approved we will then create a support plan using an 'Outcome Star' tool and agree on a start date for providing the service.

Things to keep in mind

Residents may be charged for this service. A decision to charge will be based on an individual's financial circumstances.

If you have any questions contact us on 07794 334425 or email