Useful links and services

How to ask for help

Sutton Council - coordinating support across the borough, including food deliveries for vulnerable people.

Age UK Sutton - offering general advice, welfare checks on older people, telephone befriending and reassurance calls, emergency door-step food and welfare checks for older people in need.

Physical and mental health and wellbeing

NHS information and advice - if you think you may have COVID-19 symptoms or would like advice on how to protect yourself and others.

Pharmacy2U - a free service where you can easily order repeat prescriptions and have your medication delivered to avoid unnecessary trips and queuing. Register online and order your medication. You can also register by phone (0113 265 0222) or by downloading the Pharmacy2U App.

Mental health and wellbeing - Homestart has produced a list of organisations offering support. These include charities including Mind, Anxiety UK, CALM, Men's Health Forum, No Panic and SANE.

10 Today - a website which provides free 10-minute audio and video home workouts to help maintain your mental and physical health and wellbeing.

Domestic abuse support

Information and support for people experiencing domestic abuse during COVID-19.

Financial support, council tax and benefits

The Government has shared advice and information about benefits if you are affected by COVID-19 or its effect on the economy or if you were receiving benefits before COVID-19.

The Government has also announced changes and additional support:

Citizens Advice Sutton - advice on issues such as welfare benefits, housing, employment and debt. The service is free, confidential, independent and impartial. Call them on 0208 405 3552 or use their webform to get in touch.

Sutton Council council tax support - advice on what to do if you are worried about paying your council tax.

CPAG - information on tax credits and universal credit for the self-employed.

Food and food banks

Morrisons - offering a new service to deliver essential shopping to people who are unable to get a normal delivery slot. You can order a £35 food box (either meat or vegetarian) including household essentials, but you can’t pick which individual items will be included. Orders before 3pm will be delivered the next day.

The Trussell Trust - helping people with food when they can’t afford to buy it.

Parker & Son Butchers are making deliveries. They accept cheques or cash and can be contacted on 0208 688 6416. You can also place orders by emailing including the following details:

  • Name
  • Full delivery address including postcode
  • Contact telephone number
  • Your order

Once your order has been received, they will contact you with a delivery date and to arrange payment. Please note they cannot take card payments over the phone.

Sutton Council - has produced a list of companies offering food delivery services.

Support for families with children

Homestart Sutton - offering support for families with young children and babies. Get in touch via 020 8647 6501 or

Community Action Sutton - information for families with children, including things like routines, parenting, conflict, etc. and activities for children including fun activities, home learning, virtual tours and more.

Education Resources - the Government have put together a list of online educational resources, to help children of all ages to learn at home.

Family Lives - offering advice and support for families during lockdown.

Time Out Youth Project - a Facebook group offering online activities, advice and support for children and young people aged 11-19 (up to 25 with SEND)


Volunteer Centre Sutton - coordinating volunteering activities from organisations within Sutton, including food shopping and telephone befriending, where needed, to make referrals please call 0208 661 5900.