Useful links and services

How to ask for help

Sutton Council (opens in new window) - coordinates support across the borough, including food deliveries for vulnerable people.

Age UK Sutton (opens in new window) - offers general advice, welfare checks on older people, telephone befriending and reassurance calls, emergency door-step food and welfare checks for older people in need.

Physical and mental health and wellbeing

NHS information and advice (opens in new window) - if you think you may have COVID-19 symptoms or would like advice on how to protect yourself and others.

Pharmacy2U (opens in new window) - a free service where you can easily order repeat prescriptions and have your medication delivered to avoid unnecessary trips and queuing. Register online and order your medication. You can also register by phone 0113 265 0222 or by downloading the Pharmacy2U App.

Mental health and wellbeing (opens in new window) - Homestart has produced a list of organisations offering support including Mind, Anxiety UK, CALM, Men's Health Forum, No Panic and SANE.

10 Today (opens in new window) - a website which provides free 10-minute audio and video home workouts to help maintain your mental and physical health and wellbeing.

Domestic abuse support

Information and support for people experiencing domestic abuse during COVID-19.

Financial support, council tax and benefits

The government has shared advice and information about benefits if you are affected by COVID-19 or its effect on the economy (opens in new window) or if you were receiving benefits before COVID-19 (opens in new window).

The government has also announced changes and additional support:

Citizens Advice Sutton (opens in new window) - advice on issues such as welfare benefits, housing, employment and debt. The service is free, confidential, independent and impartial. Call them on 020 8405 3552 or use their webform (opens in new window) to get in touch.

Sutton Council council tax support (opens in new window) - advice on what to do if you are worried about paying your council tax.

CPAG - information on universal credit for the self-employed (opens in new window).

Food and food banks

Sutton Community Works (opens in new window), in partnership with Sutton Housing Partnership, will open a new membership-based community food shop on 12 November 2020, to help support families and individuals in the borough who struggle on a low income.

Morrisons (opens in new window) - You can order a £35 food box (either meat or vegetarian) including household essentials, but you can’t pick which individual items will be included. Orders before 3pm will be delivered the next day.

The Trussell Trust (opens in new window) - helping people with food when they can’t afford to buy it.

Parker & Son Butchers (opens in new window) is making deliveries. They accept cheques or cash and can be contacted on 020 8688 6416. You can also place orders by emailing including the following details:

  • name
  • full delivery address including postcode
  • contact telephone number
  • your order.

Once your order has been received, they will contact you with a delivery date and to arrange payment. Please note they cannot take card payments over the phone.

Sutton Council (opens in new window) - has produced a list of companies offering food delivery services.

Support for families with children

Homestart Sutton (opens in new window) - offers support for families with young children and babies. Get in touch on 020 8647 6501 or

Community Action Sutton - information for families with children (opens in new window), including things like routines, parenting, conflict, etc. and activities for children (opens in new window) fun activities, home learning, virtual tours and more.

Educational resources for remote learning (opens in new window) - the government has put together a list of online educational resources to help children of all ages to learn at home.

Family Lives (opens in new window) - offers advice and support for families during lockdown.

Time Out Youth Project (opens in new window) - a Facebook group offering online activities, advice and support for children and young people aged 11-19 (up to 25 with SEND).


Volunteer Centre Sutton (opens in new window) - coordinates volunteering activities from organisations within Sutton, including food shopping and telephone befriending, where needed. To make referrals please call 020 8661 5900.