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SHP is an accredited DAHA housing provider

We have been successful in achieving our Domestic Abuse Housing Alliance (DAHA) accreditation.

The accreditation is the benchmark for how housing providers should respond to domestic abuse in the UK. By receiving this accreditation, we are taking a stand to ensure that we deliver safe and effective responses to domestic abuse.

The news follows an assessment which took place in February this year. Our highlights include that:

  • our policy and procedures were clear and easy to follow
  • staff were offered support and high quality training on dealing with domestic abuse cases
  • there is a strong awareness of safeguarding within our organisation
  • our staff have a good awareness of domestic abuse and are empathetic and non judgemental
  • there is wide engagement across the organisation

We have adopted a cultural change within the organisation to embrace the work of the DAHA project. This means that we will have colleagues who understand how to deal with domestic abuse cases and will work with our existing Domestic Abuse champions to utilise the recommendations we received.

We continue to work with partners in running the One Stop Shop. Open on the first Thursday of every month, residents can pop in to receive free information, advice and support on domestic abuse.

We also support the national White Ribbon campaign which takes place every year.

Internal support is offered to staff through a network of trained Domestic Abuse Workplace Champions that provide support and advice for colleagues who would like to discuss any personal or case-related issues related to domestic abuse.

Catherine Charlton, Operations Director at Sutton Housing Partnership, said:

“It’s fantastic news to hear this achievement and I am immensely proud that we are now an accredited DAHA housing provider.

“I would like to thank every colleague who contributed to the assessment and the support given to survivors of domestic abuse.

“We will be using the feedback received to continue our ongoing commitment to support residents and colleagues who experience domestic abuse.”

Visit our Domestic Abuse web page to read more about our commitment to tackling domestic abuse and organisations that can offer domestic abuse support.