1. Home

  2. COVID-19 information and advice

    1. Useful links
    2. COVID-19 (Coronavirus) FAQs

  3. Your account

    1. Your account FAQ's
    2. Your account balance
    3. Make a payment online

  4. Your neighbourhood

    1. Your Housing Manager
    2. Neighbourhood services
    3. Resident involvement and associations
    4. Community development
    5. Community events
    6. Community walkabouts

  5. Complaints. Compliments. Suggestions.

  6. Report. Request. Apply.

    1. Report it
      1. Report a repair online
      2. Report a repair
      3. Report anti-social behaviour
      4. Report a safeguarding issue
      5. Report an empty property
      6. Report an abandoned vehicle
      7. Report tenancy fraud
      8. Report a tree requiring inspection
      9. Report fly-tipping
      10. Report graffiti
      11. End a tenancy
      12. Make a complaint
      13. Report the death of a tenant
    2. Request it
      1. Request a gas safety check
      2. Request a parking permit
      3. Request a leasehold sellers pack
      4. Aid and adaptation
      5. Request a property inspection
      6. Permission to keep a pet
      7. Permission to sublet your property or take in a lodger
      8. Permission to alter a property
      9. Permission to speak on behalf of a resident
      10. Freedom of information request
      11. Subject access request
    3. Apply for it
      1. Apply for council housing
      2. Garage or parking bay
      3. Move Home (Mutual Exchange)
      4. Contents Insurance

  7. Your home

    1. Managing your account
      1. Account payments, refunds and recharges
      2. Managing your money
    2. Your tenancy
      1. Moving into your home
      2. Managing your tenancy
      3. Buy your home - Right to Buy
      4. Tenancy sustainment
      5. Housing for older people
      6. Sutton Connect
    3. Home owners
      1. Leasehold Service Charges
      2. Leasehold Major Works and Consultation
      3. Insuring, selling or extending your lease
    4. Repairs, maintenance and safety
      1. Window safety
      2. Asbestos
      3. Gas and electrical safety
      4. Repairs and maintenance
        1. FAQs - Insourcing of the Repairs and Grass Cutting Services
      5. Fire safety
        1. Fire risk assessments

  8. Work for us

    1. Current vacancies
    2. Working at SHP - your career, pay and benefits
    3. Disability Confident Employer
    4. Sell to us

  9. About us

    1. Purpose, Priorities and Vision
    2. Board & Leadership team
      1. Meet the Chair - Steve Bullock
      2. Board Q&A Sessions 
      3. Historic Board Reports
    3. Plans & Performance
    4. The SHP New Deal
    5. Equality and Diversity
    6. Data Protection, Privacy & Transparency

  10. Contact us

  11. News