1. COVID-19 (Coronavirus) information and support

    1. New COVID-19 testing sites in Sutton
    2. Useful links
    3. Domestic abuse services

  2. Your account

    1. Your account FAQ's
    2. Your account balance
    3. Make a payment online

  3. Home

  4. Your neighbourhood

    1. Estate standards
    2. Your Housing Manager
    3. Neighbourhood services
    4. Resident involvement and associations
    5. Community development
    6. Community events
    7. Community walkabouts

  5. Work for us

    1. Current vacancies
    2. Working at SHP - your career, pay and benefits
    3. Disability Confident Employer
    4. Sell to us

  6. Your home

    1. Managing your account
      1. Budgeting Advice
      2. Account payments, refunds and recharges
      3. Managing your money
    2. Your tenancy
      1. Moving into your home
      2. Managing your tenancy
      3. Buy your home - Right to Buy
      4. Tenancy sustainment
      5. Housing for older people
      6. Sutton Connect
    3. Home owners
      1. Leasehold Service Charges
      2. Leasehold Major Works and Consultation
      3. Leasehold alterations
      4. Insuring, selling or extending your lease
      5. Subletting your leasehold property
        1. Your legal requirements and lease conditions when subletting your property
    4. Repairs, maintenance and safety
      1. Window safety
      2. Asbestos
      3. Gas and electrical safety
      4. Repairs and maintenance
      5. Fire safety
        1. Fire risk assessments

  7. Contact us

  8. Complaints. Compliments. Suggestions.

  9. Report. Request. Apply.

    1. Report it
      1. Report a repair online
      2. Report a repair
      3. Report anti-social behaviour
        1. Resolving problems with neighbours
        2. Tips for reducing noise in the home
      4. Report a safeguarding issue
      5. Report an empty property
      6. Report an abandoned vehicle
      7. Report tenancy fraud
      8. Report a tree requiring inspection
      9. Report fly-tipping
      10. Report graffiti
      11. End a tenancy
      12. Make a complaint
      13. Report the death of a tenant
    2. Request it
      1. Request a Water Charge Refund
      2. Request a gas safety check
      3. Request a parking permit
      4. Request a leasehold sellers pack
      5. Aid and adaptation
      6. Request a property inspection
      7. Permission to keep a pet
      8. Permission to sublet your property or take in a lodger
      9. Permission to alter a property
      10. Freedom of information request
      11. Permission to speak on behalf of a resident
      12. Subject access request
    3. Apply for it
      1. Apply for council housing
      2. Garage or parking bay
      3. Move Home (Mutual Exchange)
      4. Contents Insurance

  10. About us

    1. Purpose, Priorities and Vision
    2. Board & Leadership team
      1. Meet the Chair - Steve Bullock
      2. Board Members
      3. Board Declarations of Interest
      4. Board Reports and Meeting Dates
      5. Historic Board Reports
      6. Board Q&A Sessions 
    3. Plans & Performance
    4. The SHP New Deal
    5. Equality and Diversity
    6. Data Protection, Privacy & Transparency
      1. Privacy Notice
      2. Terms and conditions
    7. Accessibility Statement

  11. News