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Modernising Our Telephones and Phone Lines

You Said: Our phone line options are confusing, and the queues are too long when you're busy.

We Did:  We have upgraded our phone system to Puzzel. Now, if our lines are busy, you can request an automatic call-back so you don't have to wait in a queue. We have also simplified our phone menu options to make getting through to the right person much clearer.

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