Annual report to residents 2018/19

Our Annual Report to Residents 2018/19 provides an overview of our year and explains what we achieved between April 2018 and March 2019.

As part of our commitment to working openly with you, we want you to know how we are performing, how we spend money and how you can have your say on our work.

Read our Annual Report to Residents 2018/19 [pdf 3MB].

You can also read our Delivery Plan 2019/20 which sets out our plans for this financial year, the changes you should expect to see and the standards you should expect from us.

There are lots of ways you can get involved in monitoring how we’re doing and provide feedback, ranging from telephone surveys you do at home to becoming a member of our Board.
Find out more about how you can get involved.