While COVID-19 lockdown restrictions are in place, community walkabouts will only be carried out by Housing Managers. Once lockdown restrictions are eased, community walkabouts will take place by invitation only. Once all national Covid-19 restrictions are lifted community walkabouts will once again be open to all residents.
Community walkabouts build stronger communities where residents can lead on or identify issues that may be cause for concern and so help improve their estates. This will include encouraging and supporting residents to identify areas, including:
- minor estate improvements
- ASB or crime-related issues
- highways concerns including abandoned vehicles
We want you to take pride in your area and to work with your Housing Manager and other residents within the community, to make the area a safe and well maintained place to live. The walkabout will help us to:
- target areas of concerns
- inform you of our role and how we work with partner agencies to resolve issues of concern and achieve mutual objectives
- promote ways for you to become involved in your local area and decision making
- identify improvement for the external environment including opportunities to reduce anti-social behaviour (ASB)
- provide active engagement for you
- develop plans for your community
- work in partnership with other services in the borough.
How often community walkabouts happen
Walkabouts take place once a year and include all large block properties managed by SHP and some street properties where there are known issues or concerns. Housing Managers will prepare the community walkabout eight weeks prior to it taking place. They will oversee invites and communicate the purpose of the community walkabout with colleagues and partners who may be invited or required to attend.
Who can attend the community walkabouts
Where there are emerging issues which may have been raised with the Senior Leadership Team, a representative at a more senior level will be invited to attend. The walkabouts will be tailored to address emerging concerns within a particular area, for example, the London Fire Brigade and officers from the Risk and Compliance Team at SHP would be invited to attend where fire safety concerns have been raised by residents.
Front facing staff who actively work on the estate will attend and these will include:
- Housing Manager
- Ground maintenance
- Area Housing Manager
- Communal Surveyor
We will also extend an invitation to the following (where appropriate):
- all SHP colleagues (to encourage and promote personal development)
- board members
- Sutton Leaseholders Association
- Sutton Council representatives
What happens after a community walkabout
Housing Managers will develop an action plan and agree timescales with relevant colleagues or partners.
All actions will be reviewed quarterly to ensure that all commitments have been met and if matters have not been progressed, these will be passed to the Area Housing Manager to take further.
If you would like more information or to let us know you are coming to a walkabout you can contact your Housing Manager or call us on 020 8915 2000.
Community walkabout dates 2021/22
|Location||Date and Time||Housing Manager|
Thursday 4 February, 10am–12 noon
Wednesday 17 February, 2–4pm
Wednesday 3 March, 2–4pm
Thursday 18 March, 2–4pm
|Wednesday 31 March, 2–4pm||Maggie Baria|
|Thursday 15 April, 2–4pm||Sarah Holland-Baker|
Cheshire & Goodson House
|Thursday 29 April, 2–4pm||Helen Onanuga|
|Monday 17 May, 10am–12 noon||Lewis Toop|
|Monday 17 May, 2–4pm||Lewis Toop|
|Friday 9 July, 2–4pm||Margaret Baria|
|Wednesday 15 September, 2–4pm||Hilda Wood|
|Thursday 7 October, 2–4pm||Lorraine Roberts|
Sutton Court & Beauclere House
|Friday 15 October, 10am–12 noon||Emmanuel Olukotun|
|Friday 22 October, 10am–12 noon||Sally-Anne Yeats|
|Wednesday 3 November, 10am–12 noon||Jason Simpson|
Past community walkabouts – summaries and outcomes