Community walkabouts

Community walkabouts build stronger communities where residents can lead on or identify issues that may be cause for concern and so help improve their estates. This will include encouraging and supporting residents to identify areas, including:

minor estate improvements
ASB or crime-related issues
highways concerns including abandoned vehicles
flytipping
parking.

We want you to take pride in your area and to work with your Housing Manager and other residents within the community, to make the area a safe and well maintained place to live. The walkabout will help us to:

target areas of concerns
inform you of our role and how we work with partner agencies to resolve issues of concern and achieve mutual objectives
promote ways for you to become involved in your local area and decision making
identify improvement for the external environment including opportunities to reduce anti-social behaviour (ASB)
provide active engagement for you
develop plans for your community
work in partnership with other services in the borough.

Community walkabouts in 2022

If you would like more information or to let us know you are coming to a walkabout you can contact your Housing Manager or call us on 020 8915 2000.

Community walkabouts – schedule
Location	Date and Time	Housing Manager
Ludlow Lodge	Thursday 17 March, 10am–12 noon	Louise Baker
Crownbourne Court	Thursday 24 March, 10am-12 noon	Sally-Anne Yeats
Welbeck Road (Flats)	Tuesday 5 April, 10am-12noon	Maria Kinal
Winchombe Road (Blocks)	Tuesday 5 April, 10am-12noon	Maria Kinal
Alexandra Gardens	Thursday 7 April, 2-4pm	Lauren Fabregas
Richmond Green	Thursday 28 April, 2–4pm	Louise Baker
Clockhouse Estate	Thursday 12 May, 2-4pm	Adam Penfold
Benhill Estate	Thursday 19 May, 10am-12 noon	Hilda Wood
Regal Crescent / Grange Court	Thursday 26 May, 10am-12 noon	Sophie Henriques
Chaucer House, Chaucer Gardens & Milton House	Thursday 9 June, 10am-12 noon	Emmanuel Olukotun
Wentworth Court	Thursday 16 June, 2-4pm	Louise Baker
Albion Road Estate	Thursday 23 June, 2-4pm	Emmanuel Olukotun
Alcester Court	Thursday 14 July, 2-4pm	Louise Baker
Bridge Road	Thursday 8 September, 2-4pm	Sophie Henriques
Shanklin Village	Thursday 15 September, 2-4pm	Sarah-Holland Baker
Elm Grove	Thursday 29 September, 2-4pm	Louise Baker
Collingwood Estate	Thursday 13 October, 10-12noon	Sally-Anne Yeats
Sutton Court Estate & Beauclere House Estate	Wednesday 26 October, 2-4pm	Emmanuel Olukotun

When do they happen

Walkabouts take place once a year and include all large block properties managed by SHP and some street properties where there are known issues or concerns. Housing Managers will prepare the community walkabout eight weeks prior to it taking place. They will oversee invites and communicate the purpose of the community walkabout with colleagues and partners who may be invited or required to attend.

Who can attend

Where there are emerging issues that may have been raised with the Senior Leadership Team, a representative at a more senior level will be invited to attend. The walkabouts will be tailored to address emerging concerns within a particular area, for example, the London Fire Brigade and officers from the Risk and Compliance Team at SHP would be invited to attend where fire safety concerns have been raised by residents.

Front-facing staff who actively work on the estate will attend and these will include:

Housing Manager
Caretaker
Ground maintenance
Area Housing Manager
Communal Surveyor

We will also extend an invitation to the following (where appropriate):

all SHP colleagues (to encourage and promote personal development)
board members
SFTRA
Sutton Leaseholders Association
Sutton Council representatives
councillors

What happens after a community walkabout

Housing Managers will develop an action plan and agree timescales with relevant colleagues or partners.

All actions will be reviewed quarterly to ensure that all commitments have been met and if matters have not been progressed, these will be passed to the Area Housing Manager to take further.

If you would like more information or to let us know you are coming to a walkabout you can contact your Housing Manager or call us on 020 8915 2000.