Request it - Gas Safety Check
SHP is responsible for making sure all of the properties we manage are safe and secure. Every year we carry out a gas safety check to make sure the property is safe and installations are working correctly.
To arrange a gas safety check, call 0800 389 0867 or 020 8722 3425 (Smith and Byfords)
If you smell gas, call National Grid on 0800 111 999 immediately and:
Leave the property
Do not smoke or light a match
Do not turn light switches on or off
Do not do anything to create a spark
When you arrange an inspection you will need to tell us:
who is requesting the inspection
where the inspection is
how we can contact that person requesting the check.
Smith and Byfords will make an appointment with you when you make contact. Appointments are offered Monday to Friday:
- 8am -10am
- 10am - 12 noon
- 12noon - 3pm
- 3pm - 5pm
Smith and Byford also offer appointments out of office hours.
Smith and Byfords will attend the agreed appointment and do the inspection. They will let you know when they are on route to the appointment.
If they cannot access the property they will contact you. If they cannot contact you they will leave a card asking you to make contact to rearrange.
Things to keep in mind
we may take legal action if we cannot get access to your home
you could end up in court if you don’t give us access
you may have to pay our legal costs if we have to go to court