Data Protection, Privacy & Transparency

Use this section to find out more about how we use your data, our privacy notice, our terms and conditions of this site as well as to make a freedom of information or subject access request. 

General Data Protection Regulation - GDPR

As per GDPR, we are providing more detail about how we collect and use your personal information. 

To help make it easier for you to find out how we collect and use your information please see our  Privacy Notice.pdf [pdf] 368KB which includes details of

  • your rights relating to the information we hold about you

  • how we keep your personal information safe

  • the types of personal information we use

  • the legal basis we rely on to use your information.

Below you can find our easy online forms to make a Freedom of Information (FOI) Request or a Subject Access Request (SAR). For ease please see below the definitions; 

Freedom of Information Request - Request information held by the organisation regarding its operations and services, such as number of repairs carried out and housing stock information etc. Personal data cannot be requested via this method.

Subject Access Request - Request information held by the organisation relating to you and your tenancy, including how or why we hold this information. 

  1. Freedom of information request
  2. Subject access request