Complaints. Compliments. Suggestions.

We value your feedback and use your comments to improve our services. Please tell us if you feel the service you received should have been better, or if you feel SHP or a member of staff has done something well.

Make an official complaint by completing the form below or calling, emailing or writing to SHP. 

Complaint form

See our make a complaint page for more information on how we process your complaint.

See our public liability insurance details page for liability claims.

To give a compliment or provide feedback complete the feedback form below or by calling, emailing, visiting or writing to SHP.

Compliment or Suggestion Form

If you want to get more involved and shape how we operate you can join a resident involvement activity.