Resident Voice Panel

Banner with image of view of Sutton and wording Join our resident voice panel

Join our Resident Voice Panel and help shape the future of our community! As a panel member, your feedback will be heard by Sutton Housing Partnership, giving you a direct influence on the services and issues that matter most to you.

We value your opinions and will actively use them to drive improvements. Plus, you'll receive regular updates on how your input has led to real changes.

  • Do you want to help make changes for the better?
  • Do you have an opinion about our services that you would love to share with us?
  • Do you want to be involved in helping us to make changes to the services that we provide to SHP residents?

Join our Resident Voice Panel and be part of an online group of residents who give us their views on a range of topics. That might be something to do with new or existing services or work, or broader issues that we would welcome your feedback on throughout the year.

Whether you live in a house, flat, maisonette, or independent living accommodation, we want to hear your views, opinions, and ideas. Your feedback will help us improve our services for all SHP residents.

Join the Resident Voice Panel.

What will I do as a Panel member?

As a panel member, you will receive an email with topics for your feedback. This could be a new policy, a consultation about a new idea or project or questions about how a specific service is performing. All you need to do is answer a few short questions about the topic, with an opportunity for you to elaborate where you want to.

Participation is flexible and feedback can be shared through online surveys and engagement activities.

Our promise

As a panel member, your feedback will be heard by Sutton Housing Partnership, giving you a direct influence on the services and issues that matter most to you. We value your opinions and will actively use them to drive improvements. Plus, you'll receive regular updates on how your input has led to real changes.

Become a voice for your community today!

To be part of the panel you must be a Sutton Housing Partnership resident and aged 16 or over.

It's quick and easy to sign up and start helping to shape the future of Sutton Housing Partnership.

You said, We did

 In March and April we asked you for your views on our Homefront magazine. 

We Asked

What topics you liked and what you would like to see more of in Homefront.

The Citizenspace hosted survey elicited 7 responses. The shortened google form survey elicited 19 responses - a total of 26 responses to the Homefront survey.

We are pleased that the new google form format seemed to be much easier to use, and gave us more responses than we have had in previous surveys - so thank you to everyone who took the time to take part and share your views.

We Did

  • Your insights have been most helpful in helping us to start planning future editions of Homefront magazine and our digital newsletter.

    We will be including articles aimed specifically at leaseholders, as well as giving contact details for the Home Ownership team.

    Future editions will contain more articles about:

    • More information on tackling the cost of living 

    • Leaseholder related stories and contact details

    • Dates of upcoming events

    • Major Works - we carry a two-page feature on major works and other Assets programmes in each printed Homefront magazine

    • Important numbers that residents and leaseholders may need for emergencies: this will be addressed by updating the useful contacts page at the end of each Homefront magazine edition

    • More cost of living support articles cost of living support (energy-saving tips, budget-friendly recipes, warm-space locations); Benefits and Grants (updates on Universal Credit, local council grants, or hardship funds); Employment and Skills (local job fairs, free training courses, or CV workshops), Home & Environment: Repairs & Maintenance (how-to guides for simple fixes e.g unblocking a sink, bleeding a radiator) and clarity on repair timelines; Safety First (fire safety tips, damp/mold prevention, neighbourhood security); Green Living (gardening competitions, recycling tips, or communal garden updates);  Major works problems

    • More on Home & Environment: Repairs & Maintenance (how-to guides for simple fixes e.g unblocking a sink, bleeding a radiator) and clarity on repair timelines; Safety First (fire safety tips, damp/mold prevention, neighbourhood security); Green Living (gardening competitions, recycling tips, or communal garden updates);  Major works problems, Rights & Governance: "You Said, We Did" (showing how tenant feedback has led to specific changes); Policy Updates (changes to tenancy agreements or how rent is calculated); Meet the Team (introducing the housing officers or repairs teams so they aren't just "nameless faces"), More Anti-Social Support