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Residents’ Survey

Resident completing survey with SHP staff on Benhill Estate

Sutton Council have commissioned a Resident’s Survey which will be carried out from the 8 July 2025 until the 18 August 2025.  They will aim to interview 1,000 people selected at random and asked a series of questions about living in Sutton and their satisfaction with the services the Council provides.  

Sutton Council has engaged a Market Research Company called Lake to conduct this research for us.  Trained interviewers will carry out the interviews on people’s door steps.

Should you have any concerns about visitors to your home, you can telephone the contact centre on 020 8770 5000.  All interviewers will be carrying photographic identification and a Letter of Authority as evidence of who they are and the purpose of their visit.  No interviewer should be asking to gain access to someone’s home and they should not be asking for money.

If you would like further information, please visit this page of our website: https://www.sutton.gov.uk/w/residents-survey-2025 .  

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