Leasehold service charges

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As a leaseholder you have bought the right to live in a property for a fixed amount of time. The London Borough of Sutton is the freeholder (landlord) of your building, any internal common areas and any gardens and grounds within your estate. You do not own the land surrounding your home or the building it is in.

Leaseholders pay a service charge to SHP for:

  • block and estate services
  • maintaining grounds
  • buildings insurance
  • communal, block and estate repairs
  • bulk gas supply
  • management fee.

The types of service you receive and the level of service depends where you live and what is in your lease.

Calculating service charges

Service charges are estimated annually and invoiced each February for the current year. Actual charges are invoiced each September. Service charge statements are issued quarterly.

More information can be found in the Leaseholders Handbook (PDF, 1MB) and  SHP's Leasehold Charging Policy 2021.pdf [pdf] 149KB

If you're having problems paying your service charge or mortgage please see our page on service charges and mortgage arrears.