We are committed to keeping residents safe in their homes by maintaining fire precautions in our properties and providing information and advice to residents.
Regular risk assessments are carried out to identify safety concerns and complete improvement works to address them.
We work with external regulators, including the London Fire Brigade, to check that we follow good practice for safety in our properties. We investigate accidents and incidents and review our health and safety performance with help from external experts.
We have a number of safety measures in place appropriate to the type of block concerned, many of which go beyond the legal requirements. These include:
- A comprehensive professionally undertaken fire risk assessment programme with action plans to remedy any issues
- Regular fire inspections and estate inspections
- Emergency lighting in communal areas
- Fire alarms in the communal areas of many larger blocks
Do you know your fire plan?
Information is provided in each building on what to do in the event of a fire and we ask residents to familiarise themselves with the details specific to their building and follow the directions given.
If you have concerns about the safety of your home or wish to report an incident, please contact us.
Keeping communal areas clear
We have a zero tolerance approach to storing materials in communal areas. This means residents are not permitted to keep any personal items in communal areas including hallways, stairwells and landings.
We undertake regular inspections and have a Fire Safety in Communal Areas Policy. This policy sets out the need for all residents to ensure communal areas are kept clear and free from items which may hinder anyone getting in and out of the block in the event of an emergency.
Please help us to keep the block clear and safe and as always we encourage residents with any specific concerns about their home or block to contact us.
- London Fire Brigade
- London Fire Brigade - free home fire safety visits
- London Fire Brigade - guide to fire safety in the home
- London Fire Brigade - sprinkler video
- Register my appliance
- Government's product recall website
Please remember to test your smoke alarms regularly or contact us if you require smoke alarms.